Justice in Digital Accessibility: Addressing Hotel Website Challenges for Cognitively Impaired Guests
Introduction Digital accessibility for cognitively impaired guests in hospitality is crucial for providing equal access to hotel services for all, for example, those with Attention Deficit Hyperactivity Disorder (ADHD) and dyslexia. Booking websites can be challenging for those with these conditions as the complex navigation and information overload can hinder their ability to book or […]